SHIPPING

DO YOU SHIP WORLDWIDE?

YES, WE SHIP WORLDWIDE. 

WHEN WILL MY ORDER ARRIVE? 

OUR SHIPPING TEAM WILL BE ON A VACATION — ALL ORDERS PLACED FROM 14:00 CET ON JANUARY 21, 2020 TO JANUARY 31, 2020 WILL BE PACKED AND SHIPPED OUT ON FEBRUARY 3.

YOUR ORDER WILL ARRIVE WITHIN 2-6 BUSINESS DAYS - USUALLY, IT'S ON THE LOWER END OF THE SCALE. PLEASE NOTE THAT VARIATION CAN OCCUR DUE TO CUSTOMS.

WHERE DO YOU SEND FROM?

ALL ORDERS ARE SENT FROM STOCKHOLM, SWEDEN - PLEASE EMAIL CUSTOMERCARE@ELSAANDROSE.COM FOR DETAILS. 

HOW MUCH IS SHIPPING?

SHIPPING WILL BE €7,80/€8,90 DEPENDING ON THE VALUE OF YOUR ORDER.

CAN I HAVE FASTER SHIPPING?

YOU CAN WRITE IN THE COMMENTS' SECTION THAT YOU WANT YOUR ORDER TO BE PRIORITIZED DUE TO FOR EXAMPLE A TRIP. HOWEVER, WE CANNOT GUARANTEE THAT IT WILL ARRIVE WITHIN A CERTAIN TIME - SHIPPING TIMES ARE ONLY AN ESTIMATE. 

WHAT SHIPPING COMPANY DO YOU USE? 

WE SHIP WITH POSTNORD.SE - A SWEDISH COURIER. ONCE THIS REACHES YOUR COUNTRY, IT WILL BE TRANSFERRED TO YOUR NATIONAL POSTAL AGENCY (FOR EXAMPLE, IT WILL BE DEUTSCHE POST IN GERMANY).